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Welcome to Hockaine.com, operated by SIA "Little Fan" reg. nr.40003170000. These terms and conditions ("Terms") govern your use of the website and the purchase of products from the website. By accessing the website and placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the website.
1. Website Use
You may use our website for your personal, non-commercial use only. You may not use our website for any illegal or unauthorized purpose, including but not limited to violating any intellectual property rights or spamming.
2. Products
2.1 Ordering Products By placing an order through our website, you represent and warrant that you are at least 18 years old, and are legally capable of entering into binding contracts. You agree to provide accurate and complete information when making a purchase. We reserve the right to refuse any order you place with us, and may limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made.
2.2 Payment and Shipping
All payments for Hockaine products are processed securely through our website. We accept major credit cards and PayPal. Shipping is provided by our chosen delivery partner and we are not responsible for any delays, damages, or lost packages during shipping. You are responsible for any customs or import duties levied once the package reaches your destination country.
2.3 Returns and Refunds
We offer a 30-day return policy for any unopened Hockaine product. If you are not satisfied with your purchase, please contact us to initiate the return process. We reserve the right to refuse any returns if we believe the items purchased have been tampered with or misused. Refunds will be issued within 14 days of receiving the returned product, minus any shipping or handling charges.
3. Intellectual Property
All content included on our website, including text, graphics, logos, images, videos, and software, is the property of SIA "Little Fan" or its content suppliers and is protected by international copyright laws. You may not use our trademarks, logos, or other proprietary graphics without our express written permission.
4. Limitation of Liability
In no event shall SIA "Little Fan" or our directors, officers, employees, or agents be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website, services, or products.
5. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Latvia. Any dispute arising from these Terms and Conditions or your use of our website, services, or products shall be subject to the exclusive jurisdiction of the courts of the Republic of Latvia.
6. Amendments to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website, services, or products following any such change constitutes your agreement to be bound by the modified Terms and Conditions.